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Personas

The following are samples of some much needed Personas I created most recently. Past personas were not based on data, but synthesized from internal employees perceptions, or created by 1-2 individuals. I feel strongly that User Personas should be based on data. For these I created a Persona Strategy document, interviewed 15 customers, ran an …

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IBM: COREMETRICS

If you’ve made it this far, congrats are in order. In 2011, I created a platform for IBM’s Coremetrics to improve their existing web application and integrate new data. Design has come a long way in the last 12 years, but some of the ideas and processes still remain the same today. I thought I’d …

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